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Returns & Refunds Policy
Clutch Time Apparel Return & Refund Policy
At Clutch Time Apparel, every piece is made-to-order with care, designed to bring streetwear and sports culture together in high-quality apparel. Because each item is custom-printed just for you, we’re unable to offer refunds for change of mind or personal preference.
Eligibility for Returns
We accept returns and offer refunds only for the following situations:
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Manufacturing Defects: If your item has a defect in materials or workmanship.
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Incorrect Orders: If the wrong item was shipped to you.
We cannot accept returns for:
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Change of mind or personal preference (each item is made-to-order just for you).
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Incorrect address provided at checkout.
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Items that have been worn, washed, or altered.
Return Notification Period
To ensure we can address your concern quickly, please notify us within 5 days of receiving your order. This allows us to review the issue and, if needed, coordinate with our manufacturing partners.
How to Contact Us
To request a return or refund, email us at clutchtimeclothing@gmail.com with:
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Order Number (from your order confirmation email)
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Reason for Return
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Photographic Evidence of the defect or error
We’ll review your request and provide instructions on how to proceed.
Return Process
If your return is approved:
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Return Shipping: We’ll provide a prepaid shipping label.
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Inspection: Returned items will be inspected to confirm the issue.
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Refund or Replacement: We’ll issue a refund to your original payment method or send a replacement item.
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